You do not need anything more than a personal computer with Internet access. If you do not have an FTP program installed, no need to worry there are plenty of free ones out there or you can use the built-in FTP program available in Web Designs by Jeffrey's web-based control panel.

Yes, Web Designs by Jeffreysupports FP 2002 extensions on all of our hosting packages.

Yes! Web Designs by Jeffreyoffers 24 x 7 x 365 support via our online e-service system, online forum, and telephone support is available for emergencies. We are always here to help you no matter what time day or night you need us.

What are the various types of databases Web Designs by Jeffrey offers with its packages?
Web Designs by Jeffrey's professional and e-commerce hosting plans come configured for mySQL database, and phpMyAdmin for simple database creation, import, set up and editing.

Yes. You have unlimited access via FTP or our web-based control panel 24 hours a day 365 days a year. As such, you can create and maintain your web pages on your own computer and upload files to your web site any time you wish.

Yes. We can forward (park) additional domains to point to your master domain. There is a $40USD per year charge for each domain you add as an alias.

Yes, by utilizing our Fake IP addon. It is a CGI based tool that provides the ability to point additional domains to subdirectories of your main domain. There is a one-time $35.00 set-up fee and $10 per month for each domain you add as a Fake IP.

We host domains from many countries around the world. The only limitation is that of the domain registrar (a few countries do not allow geographic domains to be hosted outside their country).

Our clients are hosted on our fiber optic network, which connects to the Internet through 3 redundant OC-3 multi-homed connections. This high-speed connectivity combined with exceptionally fast and reliable Pentium III/4 servers, guarantee fast access to all web sites.

All our UNIX based systems run RedHat Linux with the powerful Apache Web Server and Apache SSL Server for secure transactions.

For maximum reliability all our servers are custom-built using the best components currently available in the industry. Since there are constant improvements in the hardware industry, we upgrade our systems as needed, thereby providing you and your customers access to fast, reliable machines.

No, you will need to contact your local Internet Service Provider (ISP) for local dial-up access to the Internet. We want to focus on what we're good at, and that's web sites, not internet access.

Yes we do. Please consult the web development area of our site for more details. Web Designs by Jeffrey originally started out as a web design company, the hosting services we offer today grew out of the need for our clients to have reliable service for their websites.

Web Designs by Jeffrey's hosting packages come with Webalizer web statistics included free on every domain.

If you would like to accept credit card orders on your site, Web Designs by Jeffrey offers the E-Commerce hosting package. The E-Commerce hosting provides each domain with a totally separate SSL secured area just waiting for your certificate to be installed.

Yes. We backup your web directory daily on to our tape backup machines. Additionally, through your admin control panel or via FTP you are encouraged to maintain back ups of your databases, and web site files.

Yes. You will be able to access your domain address with or without the "www" in front of the domain name. Example: [http://www.your-name.com] or [http://your-name.com] is acceptable, whichever you prefer.

New accounts will take from 1 to 18hours from the time we receive your order. Once your account is set-up, you will be emailed your Account Login information (User ID, Password & FTP hostname) to help you get started. You can immediately start uploading files to your new web site.

No, due to the security issues involved with allowing applications to be compiled on the server we do not allow this.

The most basic of Web hosting types. With shared hosting, numerous Web sites are shared on one server. While an economic solution, they typically cannot handle large amounts of storage or traffic.

The amount of data that can be transmitted at a given moment to a server. The higher your bandwidth, the larger amount of traffic your site can handle at one time.

Short for Common Gateway Interface, a small script that processes data taken from the user (such as from a form application).

The directory on a Web server where CGI scripts are stored.

A hosting feature that allows a Web site to have its own server. This is more flexible than shared hosting (see below), as webmasters typically have full control over the back end of the server, including choice of OS. Administration, however, is still handled by the hosting company.

Domain names are the word sequences users enter in their URL bar to visit your site. They are attached to a DNS, short for Domain Naming System, which is used to translate numeric addresses (known as IP, or Internet Protocol, addresses) into words. Each site you visit on the net has a numeric IP address behind its name.

A piece of security software designed to protect Web servers. They are typically used to protect sites from hacker attacks/unauthorized access.

A popular site design and management tool developed by Microsoft.

Short for File Transfer Protocol, a method of allowing remote users and Web servers to exchange files.

Short for HyperText Markup Language, the language by which Web servers and client browsers communicate. All server-side functions (such as database processing), although they may be performed in another language, must eventually be output back to the user in HTML.

Stands for HyperText Transfer Protocol, the protocol by which HTML files move across the Internet. HTTP requires a client browser and an HTTP server (typically a Web server).

A dedicated server that is accompanied by a full suite of technical support, maintenance and monitoring services. This differs from dedicated Web hosting, where customers are provided with their own servers but are still responsible for virtually all administrative and maintenance duties.

A server responsible for translating domain names and IP addresses.

Short for Post Office Protocol. An e-mail protocol that mail software such as Eudora or Outlook Express use to communicate with mail servers.

The process where name servers throughout the Internet add new domains and remove expired ones from their records. This can be a lengthy process, which is why connecting to a new domain name can often take three or four days.

Short for Redundant Array of Independent Disks, a method of data protection/backup. Data is stored over a number of servers so that information will still be accessible if a piece of hardware/software crashes.

Short for Simple Mail Transfer Protocol, a protocol used by mail servers to exchange messages with each other.

Short for Secure Sockets Layer, a protocol developed by Netscape to handle and protect confidential/sensitive information required for e-commerce transactions (like credit card numbers). SSL address usually begin with 'https'.

Typically known as a "domain within a domain", subdomains are individual Web addresses built upon a pre-existing domain name (such as clientname.yourhostingcompany.com). As a reseller, you will have the option of assigning subdomains to clients if they do not choose to have a domain name.

A command-line interface that allows remote users and Web servers to communicate.

A text-based, multitasking Operating System suitable for Web and network administration. Unix has spawned numerous popular spinoffs, including Linux and FreeBSD. Most Unix-based Operating Systems are open source, meaning the source code to the Operating System has been made freely available to the public for modification. Most Web hosting companies and resellers offer Unix-based hosting in some capacity or other.

One of the world's most popular Web server programs, Apache was built by a group of open-source programmers and is often used because of its outstanding performance, strong security features and the fact that it is free.